Return Policy
At MAGIC Bodyfashion, we strive for 100% customer satisfaction. If you are not completely satisfied with your purchase, you can easily return it.
Return Period: Items can be returned within 30 days of receipt. Do you have a complaint outside this period (e.g., broken, not sticking)? Please feel free to contact our customer service to resolve the issue.
Condition of the Item: Returned items must be undamaged, unused, clean, and in the original packaging.
Clean means: no stains, skin flakes, makeup marks, skincare products (lotion, oil, etc.), sweat marks, or odors such as body scent or perfume.
Exceptions:
- For hygiene reasons, worn underwear cannot be returned.
- The right to return expires for items with a silicone adhesive layer if the protective plastic film has been removed and/or damaged.
- For hygiene reasons, pantyhose cannot be returned if the box has been opened.
- Items must be returned with the original price tag attached. Products without the attached price tag will not be accepted.
Return Procedure
-
Register Return: You can easily register your return via your account page.
-
Packaging: Place the item back in its original packaging. Write your order number on the box so we can identify your order.
-
Shipping: Send the package to the return address below. Return shipping costs are at your own expense. We recommend using a traceable shipping method.
Return Address:
MAGIC Bodyfashion BV
Twentepoort West 51
7609 RD Almelo
The Netherlands
Refund
Processing Time: After receiving and inspecting your return, we will refund the purchase amount to your original payment method within 5 working days.
Confirmation: You will receive a confirmation email once the refund has been processed.
Exchanges
Would you like to exchange an item for a different size or color? Please place a new order via our website and follow the return procedure above for the unwanted item.
Received a Damaged or Incorrect Item
Did you receive a damaged or incorrect item? Please contact our customer service immediately via hello@magicbodyfashion.com or call +31 546 727 305. We will provide a suitable solution.
Contact
Do you have questions about the return process? Our customer service team is ready to help:
Phone: +31 546 727 305
Email: hello@magicbodyfashion.com
Our customer service is available Monday to Friday, from 9:00 AM to 5:00 PM.