FAQ
How do I know which size I need?
Consult our size charts that you can find with our products for help finding the right size. Still have questions? Our team is always ready to assist you!
How do I find the right bra size?
Finding the right bra size can be tricky. Use our bra size chart and follow the measuring instructions to find your perfect size. Need extra help? Contact our customer service.
How do I clean my Backless Solution?
Our Backless Solutions are reusable when properly maintained. Clean the product with lukewarm water and mild soap after each use. Then let it air dry before storing it in the original packaging.
Are MAGIC Bodyfashion products sustainable?
We strive to use sustainable materials and production methods. Many of our products are designed to last and are made from recycled materials.
Orders
How can I place an order?
Placing an order is easy! Choose your favorite products, select the correct size, and add them to your shopping cart. Then follow the payment process to complete your order.
Can I change or cancel my order?
Yes, as long as your order has not yet been shipped, you can change or cancel it. Please contact our customer service as soon as possible.
Shipping
What are the shipping costs?
Shipping costs within the Netherlands, Belgium, and Germany are €5.50. For orders above €59, we offer free shipping. For more information, check our shipping page.
How long does delivery take?
Orders are usually delivered within 1 business day. If you place your order on a weekday before 3:00 PM, it will be shipped the same day! Once your order is shipped, you will receive a tracking number.
Do you ship internationally?
Yes, we also ship internationally. Shipping costs and delivery times may vary depending on the destination country. See our shipping information.
My package is lost. What now?
If your package has not arrived within the expected delivery time, please contact our customer service. We will investigate the issue with our shipping partner and inform you of the next steps as soon as possible.
Returns
How can I return an item?
Returning an item is simple. Send the undamaged and unused item back within 14 days of receipt. Include the completed return form and send it to the address below:
MAGIC Bodyfashion BV
Twentepoort West 51
7609 RD Almelo
The Netherlands
Use the address as indicated on the return form. More information about returns can be found on our return page.
What are the return costs?
The costs of returning an item are the responsibility of the customer. We recommend using a trackable shipping method to ensure it reaches us safely.
How quickly will I get my money back?
Once we have received your return, the amount will be refunded within 5 business days to your original payment method.
I received a damaged item. What now?
If you received a damaged item, please contact our customer service immediately. Include photos of the damaged item and its packaging so we can assist you promptly.
Payments
What payment methods do you accept?
We accept multiple secure payment methods, including iDEAL, PayPal, credit cards, and Klarna Pay Later.
Is my payment secure?
Yes, we use a secure SSL connection to ensure your data remains safe.