How can we help you?
Have a question about your order, delivery, return, refund, or product? Please contact our customer service team and we will be happy to help you.
Customer Service
Our customer service team is here to answer all your questions and assist with any issues. We are available Monday to Friday, from 9:00 AM to 5:00 PM.
Returns and refunds
Read how returns work →Contact Form
Please fill in the form below. We will do our best to respond as soon as possible.
Veelgestelde vragen
Hoe weet ik welke maat ik nodig heb?
Raadpleeg onze maattabel die je bij ieder product vindt voor hulp bij het vinden van de juiste maat. Heb je nog vragen? Ons team staat altijd klaar om je te helpen!
Hoe vind ik de juiste bh-maat?
Het vinden van de juiste bh-maat kan lastig zijn. Gebruik onze bh-maattabel: https://magicbodyfashion.com/nl/pages/size-chart-bras en volg de meetinstructies om jouw perfecte maat te vinden. Heb je extra hulp nodig? Neem dan contact op met onze klantenservice.
Hoe maak ik mijn Backless Solution schoon?
Onze Backless Solutions zijn herbruikbaar als ze goed worden onderhouden. Maak het product na elk gebruik schoon met lauw water en milde zeep. Laat het vervolgens aan de lucht drogen voordat u het in de originele verpakking opbergt.
What does “clean” mean for returned items?
Returned items must be free from stains, skin flakes, makeup marks, skincare products such as lotion or oil, sweat marks, and odors including body scent or perfume.
Items that do not meet these conditions cannot be accepted for return.
Are there any items that cannot be returned?
Yes. For hygiene reasons, some items cannot be returned.
Worn underwear cannot be returned. Items with a silicone adhesive layer cannot be returned if the protective plastic film has been removed or damaged. Pantyhose cannot be returned once the box has been opened.
Items without the original attached price tag will also not be accepted.
Where should I send my return?
Please send your return to:
MAGIC Bodyfashion BV
Twentepoort Oost 18A
7609 RG Almelo
The Netherlands
Return shipping costs are at your own expense. We recommend using a trackable shipping service.
I have an issue after the 30-day return period. What should I do?
If you experience an issue outside the 30-day return period, for example if an item is damaged or no longer adheres properly, please contact our customer service team. We will gladly assist you.
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